No keyboard or pointer action after upgrade from 16.04 to 16.10

Asked Jul 20 '17 at 15:01

Active Jul 20 '17 at 16:45

Viewed 130 times

When I upgraded from 16.04 to 16.10 I lost all input from my usb keyboard and mouse when reaching the login screen.

I am not computer literate but have used 16.04 on another laptop without problems. I now cannot access any files on my system.

What should I do?

edited Jul 20 '17 at 16:38

Zanna

asked Jul 20 '17 at 15:01

Robert Hughes

Do you get similar results if you boot in single user mode? – Elder Geek Jul 23 '17 at 21:22
While you are at the login screen, do any of the CTRL+ALT+F# keys work (F1 ? If you can get into the console attempt to run the following sudo commands: sudo apt update && sudo apt full-upgrade – MichaelS Jul 20 '17 at 16:45
If the OP has not input from the keyboard, I fear CTRL+ALT+F# will give any result. I suspect a hardware problem (keyboard not connected?) – Marc Vanhoomissen Jul 20 '17 at 16:51
I have no problem with my mouse or keyboard, – Robert Hughes Jul 28 '17 at 13:22

0 Answers0