Context: I keep having problems with booting my single OS Ubuntu machine, when I startup my laptop I keep getting errors such as: Checking Media - failed, Failure reading sector 0x... from 'hd0', error: environment block too small Error: attempt to read or write outside disk 'hd0', and so on. When OS does boot up and I can use the laptop, after some time the OS blocks (possibly when I use Chrome) and crashes with wierd errors: doing sudo from terminal can result in bash: /usr/bin/sudo: Input/output error or touchpad stops working and the icons disapear. Or I get a black screen with:
EXT4-fs error (device sda2): ext4_find_entry:1450: inode #20185358: comm systemd-logind: reading directory lblock 0
EXT4-fs error (device sda2): ext4_find_entry:1450: inode #20185828: comm NetworkManager: reading directory lblock 0
EXT4-fs error (device sda2): ext4_find_entry:1450: inode #20185089: comm NetworkManager: reading directory lblock 0
EXT4-fs error (device sda2): ext4_find_entry:1450: inode #24641537: comm acpid: reading directory lblock 0
EXT4-fs error (device sda2): ext4_find_entry:1450: inode #...: comm (tmpfiles): reading directory lblock 0
My system: Dell Inspiron 15R-5521, Hdd 1TB SATA3 5200 RPM, i7, 8 GB RAM, Ubuntu 16 (same happens with Linux Mint or Ubuntu Mate)
I am trying to see if it is a HDD problem or something burnt on the motherboard.
Question: I ran smartctl -a on my HDD. Can you help interpret these results for me?
ubuntu@ubuntu:~$ sudo smartctl -a /dev/sdc1
smartctl 6.5 2016-01-24 r4214 [x86_64-linux-4.8.0-36-generic] (local build)
Copyright (C) 2002-16, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Seagate Samsung SpinPoint M8 (AF)
Device Model: ST1000LM024 HN-M101MBB
Serial Number: S2WZJ90CB67655
LU WWN Device Id: 5 0004cf 208e1e1da
Firmware Version: 2AR20003
User Capacity: 1,000,204,886,016 bytes [1.00 TB]
Sector Size: 512 bytes logical/physical
Rotation Rate: 5400 rpm
Form Factor: 2.5 inches
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS T13/1699-D revision 6
SATA Version is: SATA 3.0, 3.0 Gb/s (current: 1.5 Gb/s)
Local Time is: Mon Jul 31 17:40:33 2017 UTC
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 41) The self-test routine was interrupted
by the host with a hard or soft reset.
Total time to complete Offline
data collection: (13800) seconds.
Offline data collection
capabilities: (0x5b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
No Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 230) minutes.
SCT capabilities: (0x003f) SCT Status supported.
SCT Error Recovery Control supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 100 051 Pre-fail Always - 1
2 Throughput_Performance 0x0026 055 055 000 Old_age Always - 12701
3 Spin_Up_Time 0x0023 089 089 025 Pre-fail Always - 3467
4 Start_Stop_Count 0x0032 094 094 000 Old_age Always - 6394
5 Reallocated_Sector_Ct 0x0033 252 252 010 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 252 252 051 Old_age Always - 0
8 Seek_Time_Performance 0x0024 252 252 015 Old_age Offline - 0
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 3754
10 Spin_Retry_Count 0x0032 252 252 051 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 88
12 Power_Cycle_Count 0x0032 094 094 000 Old_age Always - 6386
13 Read_Soft_Error_Rate 0x003a 100 100 000 Old_age Always - 0
181 Program_Fail_Cnt_Total 0x0022 100 100 000 Old_age Always - 259891
191 G-Sense_Error_Rate 0x0022 100 100 000 Old_age Always - 40
192 Power-Off_Retract_Count 0x0022 252 252 000 Old_age Always - 0
193 Load_Cycle_Count 0x0032 096 096 000 Old_age Always - 40881
194 Temperature_Celsius 0x0002 064 053 000 Old_age Always - 34 (Min/Max 14/47)
195 Hardware_ECC_Recovered 0x003a 100 100 000 Old_age Always - 0
196 Reallocated_Event_Count 0x0032 252 252 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 252 252 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 252 252 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0036 098 098 000 Old_age Always - 1218
200 Multi_Zone_Error_Rate 0x002a 100 100 000 Old_age Always - 25
240 Head_Flying_Hours 0x0032 100 100 000 Old_age Always - 3579
241 Total_LBAs_Written 0x0032 099 094 000 Old_age Always - 1772620
242 Total_LBAs_Read 0x0032 097 094 000 Old_age Always - 5383346
254 Free_Fall_Sensor 0x0032 252 252 000 Old_age Always - 0
SMART Error Log Version: 1
ATA Error Count: 12 (device log contains only the most recent five errors)
CR = Command Register [HEX]
FR = Features Register [HEX]
SC = Sector Count Register [HEX]
SN = Sector Number Register [HEX]
CL = Cylinder Low Register [HEX]
CH = Cylinder High Register [HEX]
DH = Device/Head Register [HEX]
DC = Device Command Register [HEX]
ER = Error register [HEX]
ST = Status register [HEX]
Powered_Up_Time is measured from power on, and printed as
DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
SS=sec, and sss=millisec. It "wraps" after 49.710 days.
Error 12 occurred at disk power-on lifetime: 3731 hours (155 days + 11 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 00 00 00 40
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
18 9f 18 9f 18 f0 18 9f 10:54:18.685 RECALIBRATE [RET-4]
00 00 00 00 00 00 00 08 00:00:00.029 NOP [Abort queued commands]
60 00 08 20 6c 70 40 08 00:00:00.029 READ FPDMA QUEUED
60 00 08 18 88 29 40 08 00:00:00.029 READ FPDMA QUEUED
60 00 08 30 0a 10 40 08 00:00:00.029 READ FPDMA QUEUED
Error 11 occurred at disk power-on lifetime: 3690 hours (153 days + 18 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 00 00 00 40
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
18 9f 18 9f 18 f0 18 9f 10:54:18.685 RECALIBRATE [RET-4]
00 00 00 00 00 00 00 08 00:00:01.182 NOP [Abort queued commands]
61 00 08 60 dc 6b 40 08 00:00:01.182 WRITE FPDMA QUEUED
61 00 78 a8 cc 6b 40 08 00:00:01.182 WRITE FPDMA QUEUED
61 00 08 90 55 f2 40 08 00:00:01.182 WRITE FPDMA QUEUED
Error 10 occurred at disk power-on lifetime: 3690 hours (153 days + 18 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 00 00 00 40
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
18 9f 18 9f 18 f0 18 9f 10:54:18.685 RECALIBRATE [RET-4]
00 00 00 00 00 00 00 08 00:00:01.134 NOP [Abort queued commands]
61 00 08 58 6e 94 40 08 00:00:01.134 WRITE FPDMA QUEUED
61 00 08 20 6e 94 40 08 00:00:01.134 WRITE FPDMA QUEUED
61 00 08 18 6b 94 40 08 00:00:01.134 WRITE FPDMA QUEUED
Error 9 occurred at disk power-on lifetime: 3448 hours (143 days + 16 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 00 00 00 40
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
18 9f 18 9f 18 f0 18 9f 10:54:18.685 RECALIBRATE [RET-4]
00 00 00 00 00 00 00 08 00:00:03.447 NOP [Abort queued commands]
61 00 a8 b0 5b 4c 40 08 00:00:03.470 WRITE FPDMA QUEUED
61 00 d8 a0 6a 49 40 08 00:00:03.470 WRITE FPDMA QUEUED
61 00 f0 d0 aa 45 40 08 00:00:03.470 WRITE FPDMA QUEUED
Error 8 occurred at disk power-on lifetime: 3419 hours (142 days + 11 hours)
When the command that caused the error occurred, the device was active or idle.
After command completion occurred, registers were:
ER ST SC SN CL CH DH
-- -- -- -- -- -- --
40 51 00 00 00 00 40
Commands leading to the command that caused the error were:
CR FR SC SN CL CH DH DC Powered_Up_Time Command/Feature_Name
-- -- -- -- -- -- -- -- ---------------- --------------------
18 9f 18 9f 18 f0 18 9f 10:54:18.685 RECALIBRATE [RET-4]
00 00 00 00 00 00 00 08 00:00:00.035 NOP [Abort queued commands]
60 00 08 30 0e 54 40 08 00:00:00.036 READ FPDMA QUEUED
60 00 08 50 0b 91 40 08 00:00:00.036 READ FPDMA QUEUED
60 00 08 70 13 51 40 08 00:00:00.036 READ FPDMA QUEUED
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Interrupted (host reset) 90% 3749 -
# 2 Extended offline Aborted by host 40% 3749 -
# 3 Short offline Completed without error 00% 3746 -
# 4 Short offline Completed without error 00% 3745 -
# 5 Short offline Interrupted (host reset) 60% 2661 -
# 6 Short offline Aborted by host 90% 2661 -
# 7 Extended offline Completed without error 00% 2526 -
# 8 Short offline Interrupted (host reset) 80% 2506 -
# 9 Short offline Interrupted (host reset) 80% 2491 -
#10 Short offline Completed without error 00% 2491 -
#11 Short offline Completed without error 00% 254 -
#12 Short offline Completed without error 00% 2 -
SMART Selective self-test log data structure revision number 0
Note: revision number not 1 implies that no selective self-test has ever been run
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Interrupted [90% left] (0-65535)
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
