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I have been trying to install Ubuntu on my new machine. The specs are:

-Gigabyte x299-UD4 (rev. F2)

-i7-7820x

-32gb 2400mhz-DDR4 kingston CL15

-960 M2 ssd samsung

These errors appear while i try to boot up the installer:

image1

image2

I should return this motherboard right? Windows setup runs fine. It is really strange i cannot even boot the ubuntu setup. I have searched everywhere and i can't find a reference for this. I'm really disappointed with Gigabyte. I bought this machine exclusively for linux usage and i find it hard that nobody on the MB development team boot up linux once.

abriosi
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  • Have you found any solution yet? I'm experienceing exactly the same - https://forums.linuxmint.com/viewtopic.php?f=46&t=251942 – SET Aug 18 '17 at 02:57
  • This question is not reproducible (off topic) because the OP returned the hardware. – karel Aug 27 '17 at 08:57
  • I had the same configuration but different errors. Try to use the latest versions of Ubuntu and BIOS. Then use acpi=off kernel option to boot installer. – Dmitry Sep 12 '17 at 08:49
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    It's not a duplicate at all. – Dmitry Sep 12 '17 at 21:45
  • Unbelievable, Gigabyte X299-UD4 has another issue with DRAM even in Windows 10. System hangs, DRAM error LED lights on. It happened after 1 week of use. Will be returned definitely! – Dmitry Sep 16 '17 at 00:06
  • Just setup a system on a MSI X229 SLI PLUS and ran into this issue trying to install ubuntu gnome 16.04. Disabled Turbostep in the bios and was able to boot and install. – jjcf89 Dec 05 '17 at 23:17

4 Answers4

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My solution was to return the hardware. I want nothing to do x299.

Through my investigation i concluded that is something to do with hyperthreading.You can try to disable it. I think there are only some steppings affected by this. Return the CPU+MB combo

https://hothardware.com/news/intel-hyperthreading-bug-fixed

abriosi
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I had the same issue with the same processor, on a Gigabyte Aorus x299 Gaming 3. The issue seems to affect lower-end Gigabyte x299 motherboards.

I managed to install using the boot kernel parameter "acpi=off", but had to keep the parameter in the installed bootloader too - which has the downside of disabling hyperthreading. The system was not fully stable, with occasional hangs.

Ended up replacing the motherboard with an Asus x299 Prime-A, which worked without any issues. Other mobos for which I found hints of good compatibility:

Gigabyte Aorus Gaming 9: https://m.youtube.com/watch?v=WpKPw56ABQU

MSI SLI Plus: http://www.phoronix.com/vr.php?view=24854

Radu Balaban
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  • Can you please confirm that your system is stable now? What CPU and GPU do you use? – Dmitry Sep 12 '17 at 21:46
  • Yes, my system has been stable since. CPU: i7-7820X, GPU: Aorus 1080 Ti. – Radu Balaban Sep 14 '17 at 13:43
  • And are you sure that you don't use "acpi=off" anymore? I saw on the Internet that all users of X299 chipset have the same issue. Just want to figure out if I should return it and replace as well... – Dmitry Sep 14 '17 at 20:52
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    I don't need to use the flag, as I have had no issues since I switched to the Asus x299 board. Not all x299 boards are affected, see the links in my answer, those boards were tested with many distros and worked fine. – Radu Balaban Sep 15 '17 at 07:17
  • Thanks a lot for your answer! What do you think about ASUS TUF X299 Mark 2? – Dmitry Sep 15 '17 at 07:30
  • I don't know about its compatibility so I recommend you look for boards you've found some proof they work with Linux. These issues will probably be solved sooner or later for all boards, but there's no guarantee. – Radu Balaban Sep 15 '17 at 14:29
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Booting from a 17.04 server usb key with "acpi=off intel_pstate=disable" appended to grub command worked. Exact same specs as you.

Note: "acpi=off" will disable hyperthreading.

Dorian
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noboomu
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The issue specifically is: "Machine check - Processor context corrupt"

Have a look here.

Goran
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