Ubuntu headphone jack not working

Question

I run Ubuntu 16.04 LTS 64-bit on an Asus laptop and my headphone jack isn't working. I had Windows 10 before I had Ubuntu and every time I put in the headphones, I would have to plug it in and plug it out a couple of times and a window would pop p asking which device I plugged in. But now that I have Ubuntu, it doesn't work at all and I've tried using instructions on here for terminal and that didn't work. (I only have Ubuntu because my mom gave me a Wacom tablet for drawing and she tried to download the drawing app but it made my laptop not work after and we got someone at my church to fix it and he for some reason put Ubuntu on it)

rkg · Answer 1 · 2017-08-22T08:34:05.190

0

First of all, have you checked if your sound is muted?

Is your laptop speaker working?

If so, then try to reset your audio drivers by doing this:

sudo apt-get --purge reinstall linux-sound-base alsa-base alsa-utils linux-image-uname -r linux-ubuntu-modules-uname -r libasound2

edited Aug 22 '17 at 08:34

answered Aug 22 '17 at 06:18

rkg

111

1

Everything is working fine, it's just when I put in my earbuds it won't play sound like it used to before. Also, I did the command but it said command not found. – Aifang Aug 22 '17 at 07:58
@Aifang I edited the answer and changed aptitude to apt. Try the updated command. – Tooniis Aug 22 '17 at 08:17
Still didn't work. It said "Command line option --purge is not understood in combination with the other options" – Aifang Aug 22 '17 at 08:30
@Aifang I edited it again and added -get. Try it. – rkg Aug 22 '17 at 08:34
It said the same thing :/ – Aifang Aug 23 '17 at 02:53
@Aifang try with purge instead of --purge and without reinstall, then run the command in the answer without --purge. – Tooniis Aug 23 '17 at 19:48

Ubuntu headphone jack not working

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