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I did a server dist-upgrade from 12.04 to 14.04LTS, and in the process, lost all networking. I'm open to either getting the existing drivers loaded and working, or seeing if a dist-upgrade to 16.04 (possible from DVD?) would fix things. More interested in getting my ethernet working, but including wifi for completeness.

I've tried a bunch of suggestions, but right now, both eth0 and wlan0, after an lshw report sudo: unable to resolve host ubuntu... *-network UNCLAIMED

My ether is Qualcom Atheros - AR8132 Fast Ethernet

My wifi is Broadcom - BCM4312 802.11b/g LP-PHY

In /lib/firmware/br* there are a bunch of bin files, but there's no /lib/firmware/ar8* directory, but there are a bunch of other 'ar#' directories.

Definitely a noob with this, so any help would be appreciated.

Thanks

Here are the added lshw results:

*-network UNCLAIMED description: Network controller product: BCM4312 802.11b/g LP-PHY vendor: Broadcom Corporation physical id: 0 bus info: pci@0000:01:00.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: latency=0 resources: memory:feafc000-feafffff *-network UNCLAIMED description: Ethernet controller product: AR8132 Fast Ethernet vendor: Qualcomm Atheros physical id: 0 bus info: pci@0000:02:00.0 version: c0 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress vpd bus_master cap_list configuration: latency=0 resources: memory:febc0000-febfffff ioport:ec80(size=128)

uname -a gives:

Linux ubuntu 3.13.0.113-generic #160-Ubuntu SMP Thu Mar 9 09:28:25 UTC 2017 i686 i686 i686 GNU/Linux

LOlliffe
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  • it appears that you are missing the correct drivers for both cards. did you install them yourself? you may need to reinstall for the new kernel – ravery Aug 25 '17 at 18:24
  • I didn't. That is, I typed in sudo apt-get dist-upgrade and everything seemed fine, until I realized there was no networking of any sort. I'm sure it's drivers, but I keep finding suggestions that involve downloading and installing new ones, but... no networking. ;) – LOlliffe Aug 25 '17 at 18:28
  • Have you tried 'sudo services network-manager restart'? – Malakai Aug 25 '17 at 20:10
  • Well, that can't be good... sudo: services: command not found – LOlliffe Aug 25 '17 at 20:15
  • I'd start with https://askubuntu.com/questions/14008/i-have-a-hardware-detection-problem-what-logs-do-i-need-to-look-into, and add outputs of lshw -C network and dmesg | grep eth0 to the question. As is, there is no info to diagnose the problem, which makes the question rather vague. Also, dist-upgrade is a command that doesn't upgrade to a new release. Are you sure you've used that command, and it got you from 12.04 to 14.04? – mikewhatever Aug 25 '17 at 20:43
  • Sorry, I meant do-release-upgrade. The dmesg... didn't do anything, returning instantly to the prompt. Will add the lshw to the question. – LOlliffe Aug 25 '17 at 21:19
  • linux-image-extra is not installed. It is unclear which kernel is installed now, so don't ask me for step-by-step instructions. – Pilot6 Aug 25 '17 at 21:31

2 Answers2

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Install this package

http://mirrors.kernel.org/ubuntu/pool/main/l/linux/linux-image-extra-3.13.0-113-generic_3.13.0-113.160_i386.deb

Most likely it is not installed. It contains almost all hardware drivers.

You may also need to install

http://mirrors.kernel.org/ubuntu/pool/main/l/linux/linux-headers-generic-3.13.0-113-generic_3.13.0-113.160_i386.deb

http://mirrors.kernel.org/ubuntu/pool/main/l/linux/linux-headers-3.13.0-113-generic_3.13.0-113.160_i386.deb

Pilot6
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  • Unfortunately, that gave me Error! Your kernel headers for kernel 3.13.0-113-generic cannot be found., which I've been trying to fix with the help of https://askubuntu.com/questions/334136/how-do-i-install-build-essential-without-an-internet-connection but that gives me a list of dead links. – LOlliffe Aug 25 '17 at 23:59
  • the headers have to be installed first. https://packages.ubuntu.com/trusty/linux-headers-generic – ravery Aug 26 '17 at 03:17
  • Install headers http://mirrors.kernel.org/ubuntu/pool/main/l/linux/linux-headers-generic-3.13.0-113-generic_3.13.0-113.160_i386.deb – Pilot6 Aug 26 '17 at 15:47
  • @ravery - I got back: `Preparing to unpack linux-headers-generic_3.13.0.129.138_i386.deb ... Unpacking linux-headers-generic (3.13.0.129.138) ... dpkg: dependency problems prevent configuration of linux-headers-generic: linux-headers-generic depends on linux-headers-3.13.0-129-generic; however: Package linux-headers-3.13.0-129-generic is not installed.

    dpkg: error processing package linux-headers-generic (--install): dependency problems - leaving unconfigured Errors were encounter while processing: linux-headers-generic`

     – LOlliffe Aug 28 '17 at 17:52
  • @Pilot6 - I got back: Unpacking linux-headers-3.13.0-113-generic (3.13.0-113.160) over (3.13.0-113.160) ... Setting up linux-headers-3.13.0-113-generic (3.13.0-113.160) ... Examining /etc/kernel/header_postinst.d. run-parts: executing /etc/kernel/header_post.d/dkms 3.13.0-113-generic /boot/vmlinuz-3.13.0-113-generic Error! Your kernel headers for kernel 3.13.0-113-generic cannot be found. Please install the linux-headers-3.13.0-113-generic-package, or use the --kernelsourcedir option to tell DKMS where it's located – LOlliffe Aug 28 '17 at 17:53
  • So install linux-headers http://mirrors.kernel.org/ubuntu/pool/main/l/linux/linux-headers-3.13.0-113-generic_3.13.0-113.160_i386.deb – Pilot6 Aug 28 '17 at 19:31
  • @Pilot6 - I got the same again. Please install the linux-headers-3.13.0-113-generic package. Which is what I thought I was trying to install. – LOlliffe Aug 28 '17 at 19:43
  • There are two different packages linux-headers and linux-headers-generic. So install the other one. Or install both by one command. – Pilot6 Aug 28 '17 at 19:46
  • I installed linux-headers-3.13.0-113_3.13.0-113.160_all.deb without issue. From there, I tried to install: linux-headers-generic_3.13.0.129.138_i386.deb and linux-headers-3.13.0-113-generic_3.13.0-113.160_i386.deb which both failed, unable to find headers-generic. – LOlliffe Aug 28 '17 at 20:31
  • linux-headers-generic_3.13.0.129.138_i386.deb is a wrong one. – Pilot6 Aug 28 '17 at 20:33
  • I suggest to re-install. It is too hard for a newbie. – Pilot6 Aug 28 '17 at 20:34
  • The problem is, that it's an upgrade of an existing server, and I don't want to lose all the my data, and a re-install, prompts me to repartition, etc. – LOlliffe Aug 28 '17 at 20:42
  • P.S. This is a dead link: http://mirrors.kernel.org/ubuntu/pool/main/l/linux/linux-headers-generic-3.13.0-113-generic_3.13.0-113.160_i386.deb – LOlliffe Aug 28 '17 at 20:55
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I was never able to get the linux-image-extra-3.13.0-113-generic_3.13.0-113.160_i386.deb on its own, or any of the many drivers suggested in other threads, but by going to https://ubuntuupdates.org, and backtracking through the errors of what was missing, I searched the missing items, and kept trying installs, until one finally went through without errors. With sudo dpkg -i *.deb, I installed in this order, which might vary for you, or you may require additional/fewer installs, and may not make any sense to the more experienced, but worked for me:

linux-headers-3.13.0-129_3.13.0-129.178_all.deb
linux-headers-3.13.0-129-generic_3.13.0-129.178_i386.deb
linux-headers-generic_3.13.0.129.138_i386.deb

rebooted and saw it listed that "limited" (???) networking was back. I tried, and was able to run sudo apt-get update && sudo apt-get upgrade which took just under a full hour, had to fix a lot of config's and settings with PHP and apache, after manually re-installing them, because they were held back in the update/upgrade, but I'm back up in a basic capacity now.

Thanks for all of the patience and leads. Hope this helps someone else.

P.S. While I went from 12.04 to 14.04, because of a change with PHP, this post was helpful in getting apache back up, even though it addresses 13.10: Upgraded to Ubuntu 13.10 - Apache not able to start

LOlliffe
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