My laptop can't detect my webcam anymore, so I can't take pictures or see myself from the webcam.
I was using Ubuntu 16.04 LTS, and everything was OK..., until I decided to install 17.04. After installing 17.04, I was faced with this problem.
In 16.04, I didn't have to install a webcam driver or anything like that. The webcam worked fine.
In 17.04, when I try to access the webcam in Cheese, it just shows a black window that says:
No device found
See below:
So I decided to install the webcam driver.
I searched, but couldn't find any useful codes to install the driver...
My laptop: MSI GE62 6QD - C
I have no idea how to fix that...
lsusb output in terminal:
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 026: ID 1a81:2218 Holtek Semiconductor, Inc.
Bus 001 Device 004: ID 1770:ff00
Bus 001 Device 032: ID 2001:7d05 D-Link Corp.
Bus 001 Device 025: ID 05e3:0608 Genesys Logic, Inc. Hub
Bus 001 Device 006: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 005: ID 8087:0a2a Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
And the output from this command:dmesg | tail -50:
[16308.268505] sr 2:0:0:0: [sr0] unaligned transfer
[16308.268519] sr 2:0:0:0: [sr0] unaligned transfer
[16308.268532] sr 2:0:0:0: [sr0] unaligned transfer
[16308.268545] sr 2:0:0:0: [sr0] unaligned transfer
[16308.268558] sr 2:0:0:0: [sr0] unaligned transfer
[16308.268571] sr 2:0:0:0: [sr0] unaligned transfer
[17433.149263] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[17500.121107] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[17500.121181] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[18004.910851] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[18207.354122] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[19406.810520] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[19406.811776] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[20400.209203] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[20400.210265] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[20641.822528] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[21826.543193] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[21826.543205] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[22679.670816] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[22679.671764] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[23279.386485] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[23880.191014] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[24032.727843] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[24416.177587] perf: interrupt took too long (2504 > 2500), lowering kernel.perf_event_max_sample_rate to 79750
[24633.161446] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[26263.567534] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[26628.114101] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[26628.115135] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[27045.349348] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[29153.102916] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[30029.096423] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[30520.050896] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[30520.051450] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[30636.247042] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[31120.997150] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[31772.176166] perf: interrupt took too long (3133 > 3130), lowering kernel.perf_event_max_sample_rate to 63750
[32240.710930] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[32240.712033] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[32798.864071] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[33076.457006] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[33127.857923] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[33675.255998] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[34067.398591] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[34067.399598] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[34276.412887] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[34276.413960] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[34339.037218] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[34833.346182] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[35519.442761] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
[36893.127001] cdc_ether 1-4:1.0 enx54b80aecb661: kevent 12 may have been dropped
lspci -k output:
00:00.0 Host bridge: Intel Corporation Skylake Host Bridge/DRAM Registers (rev 07)
Subsystem: Micro-Star International Co., Ltd. [MSI] Skylake Host Bridge/DRAM Registers
Kernel driver in use: skl_uncore
00:01.0 PCI bridge: Intel Corporation Skylake PCIe Controller (x16) (rev 07)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:02.0 VGA compatible controller: Intel Corporation HD Graphics 530 (rev 06)
DeviceName: Onboard IGD
Subsystem: Micro-Star International Co., Ltd. [MSI] HD Graphics 530
Kernel driver in use: i915
Kernel modules: i915
00:14.0 USB controller: Intel Corporation Sunrise Point-H USB 3.0 xHCI Controller (rev 31)
Subsystem: Micro-Star International Co., Ltd. [MSI] Sunrise Point-H USB 3.0 xHCI Controller
Kernel driver in use: xhci_hcd
00:14.2 Signal processing controller: Intel Corporation Sunrise Point-H Thermal subsystem (rev 31)
Subsystem: Micro-Star International Co., Ltd. [MSI] Sunrise Point-H Thermal subsystem
Kernel driver in use: intel_pch_thermal
Kernel modules: intel_pch_thermal
00:16.0 Communication controller: Intel Corporation Sunrise Point-H CSME HECI #1 (rev 31)
Subsystem: Micro-Star International Co., Ltd. [MSI] Sunrise Point-H CSME HECI
Kernel driver in use: mei_me
Kernel modules: mei_me
00:17.0 SATA controller: Intel Corporation Sunrise Point-H SATA Controller [AHCI mode] (rev 31)
Subsystem: Micro-Star International Co., Ltd. [MSI] Sunrise Point-H SATA Controller [AHCI mode]
Kernel driver in use: ahci
Kernel modules: ahci
00:1c.0 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #1 (rev f1)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.3 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #4 (rev f1)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.4 PCI bridge: Intel Corporation Sunrise Point-H PCI Express Root Port #5 (rev f1)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1f.0 ISA bridge: Intel Corporation Sunrise Point-H LPC Controller (rev 31)
Subsystem: Micro-Star International Co., Ltd. [MSI] Sunrise Point-H LPC Controller
00:1f.2 Memory controller: Intel Corporation Sunrise Point-H PMC (rev 31)
Subsystem: Micro-Star International Co., Ltd. [MSI] Sunrise Point-H PMC
00:1f.3 Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
Subsystem: Micro-Star International Co., Ltd. [MSI] Sunrise Point-H HD Audio
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1f.4 SMBus: Intel Corporation Sunrise Point-H SMBus (rev 31)
Subsystem: Micro-Star International Co., Ltd. [MSI] Sunrise Point-H SMBus
Kernel modules: i2c_i801
01:00.0 3D controller: NVIDIA Corporation GM107M [GeForce GTX 960M] (rev a2)
Subsystem: Micro-Star International Co., Ltd. [MSI] GM107M [GeForce GTX 960M]
Kernel driver in use: nvidia
Kernel modules: nvidiafb, nouveau, nvidia_375_drm, nvidia_375
02:00.0 Network controller: Intel Corporation Wireless 3165 (rev 81)
Subsystem: Intel Corporation Dual Band Wireless AC 3165
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
03:00.0 Ethernet controller: Qualcomm Atheros Killer E2400 Gigabit Ethernet Controller (rev 10)
Subsystem: Micro-Star International Co., Ltd. [MSI] Killer E2400 Gigabit Ethernet Controller
Kernel driver in use: alx
Kernel modules: alx
04:00.0 USB controller: ASMedia Technology Inc. ASM1142 USB 3.1 Host Controller
Subsystem: Micro-Star International Co., Ltd. [MSI] ASM1142 USB 3.1 Host Controller
Kernel driver in use: xhci_hcd
lsmod output:
Module Size Used by
hid_generic 16384 0
ccm 20480 2
rfcomm 77824 2
pci_stub 16384 1
vboxpci 24576 0
vboxnetadp 28672 0
vboxnetflt 28672 0
vboxdrv 462848 3 vboxnetadp,vboxnetflt,vboxpci
snd_hda_codec_hdmi 49152 1
bbswitch 16384 0
bnep 20480 2
mxm_wmi 16384 0
msi_wmi 16384 0
sparse_keymap 16384 1 msi_wmi
intel_rapl 20480 0
x86_pkg_temp_thermal 16384 0
intel_powerclamp 16384 0
coretemp 16384 0
kvm_intel 200704 0
kvm 593920 1 kvm_intel
irqbypass 16384 1 kvm
crct10dif_pclmul 16384 0
crc32_pclmul 16384 0
ghash_clmulni_intel 16384 0
pcbc 16384 0
aesni_intel 167936 4
aes_x86_64 20480 1 aesni_intel
crypto_simd 16384 1 aesni_intel
glue_helper 16384 1 aesni_intel
cryptd 24576 3 crypto_simd,ghash_clmulni_intel,aesni_intel
intel_cstate 20480 0
rtsx_usb_ms 20480 0
memstick 16384 1 rtsx_usb_ms
arc4 16384 2
snd_hda_codec_realtek 90112 1
snd_hda_codec_generic 73728 1 snd_hda_codec_realtek
snd_hda_intel 36864 5
snd_hda_codec 126976 4 snd_hda_intel,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hda_core 81920 5 snd_hda_intel,snd_hda_codec,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_hda_codec_realtek
snd_hwdep 16384 1 snd_hda_codec
snd_pcm 102400 5 snd_hda_intel,snd_hda_codec,snd_hda_core,snd_hda_codec_hdmi
snd_seq_midi 16384 0
snd_seq_midi_event 16384 1 snd_seq_midi
iwlmvm 368640 0
rndis_host 16384 0
cdc_ether 16384 1 rndis_host
usbnet 45056 2 rndis_host,cdc_ether
intel_rapl_perf 16384 0
mac80211 782336 1 iwlmvm
mii 16384 1 usbnet
snd_rawmidi 32768 1 snd_seq_midi
btusb 45056 0
btrtl 16384 1 btusb
snd_seq 65536 2 snd_seq_midi_event,snd_seq_midi
joydev 20480 0
input_leds 16384 0
snd_seq_device 16384 3 snd_seq,snd_rawmidi,snd_seq_midi
serio_raw 16384 0
snd_timer 32768 2 snd_seq,snd_pcm
iwlwifi 229376 1 iwlmvm
snd 77824 20 snd_hda_intel,snd_hwdep,snd_seq,snd_hda_codec,snd_timer,snd_rawmidi,snd_hda_codec_hdmi,snd_hda_codec_generic,snd_seq_device,snd_hda_codec_realtek,snd_pcm
soundcore 16384 1 snd
cfg80211 602112 3 iwlmvm,iwlwifi,mac80211
mei_me 40960 0
mei 102400 1 mei_me
intel_pch_thermal 16384 0
shpchp 36864 0
hci_uart 98304 0
btbcm 16384 2 hci_uart,btusb
btqca 16384 1 hci_uart
btintel 16384 2 hci_uart,btusb
wmi 16384 2 msi_wmi,mxm_wmi
bluetooth 557056 33 btrtl,hci_uart,btintel,btqca,bnep,btbcm,rfcomm,btusb
intel_lpss_acpi 16384 0
intel_lpss 16384 1 intel_lpss_acpi
acpi_pad 180224 0
acpi_als 16384 0
tpm_crb 16384 0
mac_hid 16384 0
kfifo_buf 16384 1 acpi_als
industrialio 69632 2 acpi_als,kfifo_buf
nvidia_uvm 647168 0
parport_pc 32768 0
ppdev 20480 0
lp 20480 0
parport 49152 3 lp,parport_pc,ppdev
ip_tables 24576 0
x_tables 36864 1 ip_tables
autofs4 40960 2
rtsx_usb_sdmmc 28672 0
rtsx_usb 20480 2 rtsx_usb_sdmmc,rtsx_usb_ms
usbhid 53248 0
uas 24576 0
usb_storage 69632 1 uas
i915 1449984 3
nvidia_drm 45056 2
nvidia_modeset 790528 6 nvidia_drm
nvidia 12304384 99 nvidia_modeset,nvidia_uvm
i2c_algo_bit 16384 1 i915
drm_kms_helper 151552 2 i915,nvidia_drm
psmouse 139264 0
syscopyarea 16384 1 drm_kms_helper
sysfillrect 16384 1 drm_kms_helper
sysimgblt 16384 1 drm_kms_helper
fb_sys_fops 16384 1 drm_kms_helper
alx 45056 0
ahci 36864 2
drm 352256 6 i915,nvidia_drm,drm_kms_helper
mdio 16384 1 alx
libahci 32768 1 ahci
pinctrl_sunrisepoint 28672 0
video 40960 2 msi_wmi,i915
i2c_hid 20480 0
pinctrl_intel 20480 1 pinctrl_sunrisepoint
hid 114688 3 i2c_hid,hid_generic,usbhid
fjes 73728 0
How can I fix this?
Question updated:
I have 2 Unclassified devices in output of hwinfo --usb:
06: USB 00.0: 0000 Unclassified device
[Created at usb.122]
Unique ID: X7GA.gra4j3_XRdD
Parent ID: k4bc.2DFUsyrieMD
SysFS ID: /devices/pci0000:00/0000:00:14.0/usb1/1-7/1-7:1.0
SysFS BusID: 1-7:1.0
Hardware Class: unknown
Model: "MSI EPF USB"
Hotplug: USB
Vendor: usb 0x1770 "MSI EPF USB"
Device: usb 0xff00 "MSI EPF USB"
Revision: "1.10"
Driver: "usbhid"
Driver Modules: "usbhid"
Speed: 12 Mbps
Module Alias: "usb:v1770pFF00d0110dc00dsc00dp00ic03isc00ip00in00"
Driver Info #0:
Driver Status: usbhid is active
Driver Activation Cmd: "modprobe usbhid"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #8 (Hub)
07: USB 00.0: 0000 Unclassified device
[Created at usb.122]
Unique ID: WYZM.jlWSV9fCQK4
Parent ID: k4bc.2DFUsyrieMD
SysFS ID: /devices/pci0000:00/0000:00:14.0/usb1/1-12/1-12:1.0
SysFS BusID: 1-12:1.0
Hardware Class: unknown
Model: "Realtek RTS5129 Card Reader Controller"
Hotplug: USB
Vendor: usb 0x0bda "Realtek Semiconductor Corp."
Device: usb 0x0129 "RTS5129 Card Reader Controller"
Revision: "39.60"
Driver: "rtsx_usb"
Driver Modules: "rtsx_usb"
Speed: 480 Mbps
Module Alias: "usb:v0BDAp0129d3960dcFFdscFFdpFFicFFisc06ip50in00"
Driver Info #0:
Driver Status: rtsx_usb is active
Driver Activation Cmd: "modprobe rtsx_usb"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #8 (Hub)
The output says that both of the drivers are active.
I tried all these commands for activation:
modprobe rtsx_usb
modprobe usbhid
then i tried with sudo too:
sudo modprobe rtsx_usb
sudo modprobe usbhid
Nothing happened!
Output of ls /dev/video*
ls: cannot access '/dev/video*': No such file or directory
Cheese software doesn't work!(No device found)
lsusbthere if it works, to the output oflsusbin 17.04. Check that the camera shows up in both places. Also compare thelsmodoutput in both. – dobey Sep 24 '17 at 18:56/dev/video*is not showing up, perhaps there is an fn key that enables/disables the camera, as per: https://askubuntu.com/a/695609/17060 Also, as a troubleshooting tip, one can runvlcand select "Open Capture" and see if you can access the webcam live feed using this; if so, then the problem may be webcam application configuration. – michael Sep 11 '18 at 02:25