0

I have an Acer dual-boot laptop and internet was working perfectly fine, till today. I was busy programming and wanted to look something up, but the sites wouldn't load. It says I'm connected, but it still wouldn't work. The same internet is working on all other devices. I've tried everything to get it working again. I spent hours looking for answers on forums. I would really appreciate some help. Thanks in advance!

Some information that might help you understand my problem:

ping -c 4 8.8.8.8 would return 4 packets transmitted, 4 receiver, 0% packet loss, time 3005ms

nslookup google.com would return ;; connection timed out; no servers could be reached

Security: WPA/WPA2

Driver: iwlwifi

Interface: 802.11 WiFi (wlp3s0)

IPv4 Method is set to Automatic (DHCP)

lspci -knn | grep Net -A3

0:300.0 Network controller [0280]: Intel Corporation Device [8086:24fb] (rev 
10)
Subsystem: Intel Corporation Device [8086:2110]
Kernel driver in use: iwlwifi
Kernel modules: iwlwifi
Boomer
  • 101
  • 1
    DNS problem. Try changing the DNS server to Google's. –  Sep 30 '17 at 19:59
  • @MichaelBay is right - it sounds like a DNS problem. You can check by changing the DNS server in NSLookup (nslookup , server 8.8.8.8 , www.yahoo.com ). – Vanessa Deagan Sep 30 '17 at 20:06
  • @Vanessa Deagan > server 8.8.8.8 returned Default server 8.8.8.8 Address: 8.8.8.8#53 and www.yahoo.com returned me a bunch of text. I added 8.8.8.8 to my DNS servers but it still isn't working – Boomer Sep 30 '17 at 20:14
  • @Boomer > when you say "bunch of text", can you see if it resolved "www.yahoo.com" to an IP address? The last line should be something like: Address: 46.228.47.115 (although the IP address may differ). – Vanessa Deagan Sep 30 '17 at 20:18
  • Sorry for being so unspecific. www.yahoo.com returns

    Server: 8.8.8.8 Address: 8.8.8.8#53 Non-authoritative answer: www.yahoo.com canonical name = atsv2-fp.wg1.b.yahoo.com Name: atsv2-fp.wg1.b.yahoo.com Address 46.228.47.115

     – Boomer Sep 30 '17 at 20:23
  • @Vanessa Deagan Forgot to tag you – Boomer Sep 30 '17 at 20:30
  • 1
    Then @MichaelBay is correct - it's a DNS issue. You need to go in to your Network Manager and change your DNS settings. – Vanessa Deagan Sep 30 '17 at 20:48
  • @MichaelBay I went over and changed my IPv4 settings to 'automatic (DHCP) addresses only' and I added '8.8.8.8, 8.8.4.4' to the 'DNS servers:' section. However it's still not working :( – Boomer Oct 01 '17 at 08:23
  • Please [edit] your question and add output of lspci -knn | grep Net -A3 terminal command, just in case it's something related to the specific device and some update. That said I'm more inclined to an hardware failure at this point. –  Oct 01 '17 at 09:10
  • I eddited my comment @MichaelBay – Boomer Oct 01 '17 at 10:48
  • Seems fine, i.e., as it should be. Try rebooting the router. Other than that thereś probably nothing to do besides replacing the card. –  Oct 01 '17 at 10:54
  • @MichaelBay Alright! Thank you for helping me nontheless! I'll inform you when its working again. – Boomer Oct 01 '17 at 11:03

0 Answers0