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During installation of Packet Tracer 7.1, I've encountered no problems. When trying to run

~$ packettracer

nothing happened, no welcome screen or anything. I then typed

~$ cd /opt/pt/bin
~$ ./PacketTracer7

which returned the following message:

./PacketTracer7: error while loading shared libraries: libQt5WebKitWidgets.so.5: cannot open shared object file: No such file or directory

To determine which libraries were missing, I issued the following command:

~$ ldd PacketTracer7

to get the list of missing libraries. The following turned out being missing:

  1. libQt5WebKitWidgets.so.5
  2. libQt5WebKit.so.5
  3. libQt5Multimedia.so.5
  4. libQt5PrintSupport.so.5

My question is: how do I install those packages, because running the following command did not work:

~$ sudo apt-get install libQt5WebKitWidgets*

The error message was:

E: Unable to locate package libQt5WebKitWidgets*
E: Couldn't find any package by glob 'libQt5WebKitWidgets*'
E: Couldn't find any package by regex 'libQt5WebKitWidgets*'

Can somebody please help me?

  • Please read and follow my answer on duplicate question. – N0rbert Dec 19 '17 at 18:59
  • Thanks @Pero for the ldd command, I found this post first, I don't think it should be closed as duplicate. I read the other solution, it's totally different. How do I know? Because I have the same problem too and have the right solution now. Btw, have you solve this problem? – Sabrina Nov 17 '19 at 23:31

1 Answers1

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Please try:

sudo apt update
sudo apt install libqt5webkit5 libqt5multimedia5 libqt5printsupport5 libqt5script5 libqt5scripttools5 

And try again.

chili555
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    I did exactly as you proposed, but another error message is returned: ./PacketTracer7: error while loading shared libraries: libQt5ScriptTools.so.5: cannot open shared object file: No such file or directory – Pero Alex Dec 19 '17 at 15:21
  • I did manage to get it up and going using Wine. – Pero Alex Dec 19 '17 at 15:55
  • Please see my edit above. If there are additional missing packages, I will describe how to find and install any of them. – chili555 Dec 19 '17 at 16:17
  • @chili555, I followed that steps but still having the same error as @Pero Alex

    /opt/pt/bin/PacketTracer7: error while loading shared libraries: libQt5ScriptTools.so.5: cannot open shared object file: No such file or directory

    – Sabrina Nov 16 '19 at 04:22
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    @Sabrina Please see my edit above in a few moments. You will need to also install libqt5scripttools5. – chili555 Nov 16 '19 at 16:37
  • After the update, I'm getting Segmentation fault (core dumped) error

    user@linux:~$ /opt/pt/bin/PacketTracer7 Segmentation fault (core dumped) user@linux:~$

    – Sabrina Nov 18 '19 at 00:08
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    @Sabrina Please start your own new question and give us the result of: cat /var/log/syslog | grep acket – chili555 Nov 18 '19 at 01:22
  • @chili555, just tried it on different machine, and get different error.

    https://askubuntu.com/questions/1189983/error-while-loading-shared-libraries-libqt5sql-so-5-when-installing-cisco-packe

    – Sabrina Nov 19 '19 at 08:39