2

Just installed ubuntu 16 on my alienware 17 R2, and there are no sound. I have tried to unmuted the card from alsamixer. but i think that the hdmi card is set as default. Is it any way to fix this?

lspci -nnk | grep -A3 -Fe '[0403]' output:

00:03.0 Audio device [0403]: Intel Corporation Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller [8086:0c0c] (rev 06)
    Subsystem: Dell Xeon E3-1200 v3/4th Gen Core Processor HD Audio Controller [1028:0688]
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

00:1b.0 Audio device [0403]: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller [8086:8c20] (rev 05)
    Subsystem: Dell 8 Series/C220 Series Chipset High Definition Audio Controller [1028:0688]
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

aplay -l output:

**** List of PLAYBACK Hardware Devices ****
card 0: HDMI [HDA Intel HDMI], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

card 0: HDMI [HDA Intel HDMI], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

card 0: HDMI [HDA Intel HDMI], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

card 1: PCH [HDA Intel PCH], device 0: CA0132 Analog [CA0132 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

pactl list short sinks output:

0   alsa_output.pci-0000_00_03.0.hdmi-stereo    module-alsa-card.c  s16le 2ch 44100Hz   SUSPENDED

1   alsa_output.pci-0000_00_1b.0.analog-stereo  module-alsa-card.c  s16le 2ch 44100Hz   SUSPENDED

setpci -vD -s 01:00.0 0x488.l=0x2000000:0x2000000 output:

0000:01:00.0 @488 ffffffff->(02000000:02000000)->ffffffff
  • Could you please [edit] your question to include the output of the terminal commands lspci -nnk | grep -A3 -Fe '[0403]', aplay -l, and pactl list short sinks? Please also make sure that the relevant audio channels in alsamixer (terminal) or gnome-alsamixer (GUI) have their volume turned up and aren’t muted. Thanks. – David Foerster Jan 25 '18 at 15:06
  • Copy and paste this into your terminal setpci -vD -s 01:00.0 0x488.l=0x2000000:0x2000000 and report the output please. – WinEunuuchs2Unix Jan 26 '18 at 15:25

2 Answers2

1

I think it is a sound driver issue,

try this: although there isnt a beaver update file yet. but any ubuntu up to 17.10 should work. these are the drivers that are updated daily.

https://launchpad.net/~ubuntu-audio-dev/+archive/ubuntu/alsa-daily

Nucleo
  • 11
1

The Alienware line comes with high-end Nvidia Graphics.

You need to install Nvidia proprietary drivers in order to have the full functionality and performance.

  • That's an older laptop with low-end nVidia Graphics which should have support built into current Nouveau Graphics Drivers by this time. – WinEunuuchs2Unix Jan 26 '18 at 15:27