Don't know a ton about computers, to be honest. I'm MTA certified but that means absolutely nothing and I don't remember anything from it anyways. Used various versions of WinXP, OS X, Win7, WinVista, Win8, and Win10 (sorry if anybody is bothered by me writing them like that), and in the summer of 2016 I installed Linux Mint because I was fed up with Windows 10 and I am now reliving the glory days of Windows XP with themes and sounds. I'm about as nooby as it gets concerning Linux (took me over 10 hours to install Mint), so I probably won't be much help around here. That being said, technical problems somehow find their way to my laptop on almost an hourly basis, so I have some experience dealing with random, seemingly unsolvable crap, if that means anything at all.