Charles is a network and UC engineer for a mainly Cisco reseller. He has worked in the networking industry for about 12 years. He started as a network administrator for a small CLEC (carrier) where he did it all in IT and worked on the carrier network. After the CLEC, Charles went to work for a large healthcare organization in the Houston area and stayed with them for about three and a half years. Now he works for a reseller in the professional services part of the organization. He is currently studying for his CCIE in Routing and Switching and plans on passing it before the end of 2012. You can find him on the Twitter @twidfeki.