1

First I downloaded printer driver software from HP.

In the terminal window I always get error code 100 when installing an HP printer and scanner, so the installation does not work. How do I solve this?

karel
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Simonne
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    @linux What is your Ubuntu version and printer/scanner model? We need to know this to give you correct recommendation of HPLIP version - if it is not so new, then you can install version from repository, if it is very fresh - then you need binary HPLIP from official HPLIP site. – N0rbert Oct 27 '18 at 10:33
  • hp printer Deskjet 3520 e-All-in-One – Simonne Oct 27 '18 at 17:29
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    to @linux to keep your system safe - remove binary installed HPLIP as described in my other answer and install one from the official repositories as @karel suggested. – N0rbert Oct 27 '18 at 19:19
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    Can you say a whole lot more about the actual steps you took? https://askubuntu.com/help/how-to-ask will help you frame a question with enough information that folks here can help you solve your problem! – Amanda Oct 31 '18 at 18:43
  • Please add the printer/scanner model. Until then, this question is unfortunately not clear enough. – Bruni Nov 01 '18 at 07:43

3 Answers3

3

Open the terminal and type:

sudo apt install hplip libqt5printsupport5  
hp-setup --gui

If you have problems run the second command in interactive mode instead of GUI mode.

hp-setup --interactive
karel
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There's no need to download an HP driver, they are built-in in Ubuntu. Open the terminal and type hp-setup. See if you can install the printer now.

karel
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kc1di
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  • warning: GUI Modules PyQt4 and PyQt5 are not installed in het terminalvenster krijg ik volgende uitvoer na het intypen van hp-setup: error: hp-setup requires GUI support (try running with --qt3). Also, try using interactive (-i) mode. – Simonne Oct 27 '18 at 09:53
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Download from this link: https://sourceforge.net/projects/hplip/files/hplip/3.18.9/hplip-3.18.9.run/download?use_mirror=nchc

Next add execute parameter

chmod +x hplip-3.18.9.run

then execute as normal user. This installer can download and install dependencie.

./hplip-3.18.9.run

After installation launch hp-setup

Krzysztof Swiatly
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  • 3520 is old model, it is supported since hplip 3.12.6 (Trusty has 3.14, newer systems - newer). OP does not need to get binary version. It may cause some bad behavior of the system in the future. So the correct answer was given by @karel below. – N0rbert Oct 27 '18 at 19:16