I am trying to install ubuntu 18.04.04 and I get stuck on the loading screen as shown in the pic. How should I resolve this issue?
PS
i. fast boot and security boot are disabled.
ii. TRX 40 motherboard, CPU: TR 3970X
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Please add alteast some basic information like OS/Version, etc. – BulletBob Apr 05 '20 at 08:51
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Unplug ALL USB devices and see if it boots. – heynnema Apr 05 '20 at 15:25
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You could be facing a graphics driver problem. Possibly the Ubuntu version you're installing expects something like OpenGL 3, but your card doesn't support it.
Try the key combination ALT+CONTROL+F5 (or some other function key) to open a terminal and login with a root account. Then run tools like DMESG to inspect where the problem arises. Maybe you need to follow the procedure to get into recoverymode first. https://wiki.ubuntu.com/RecoveryMode
Perhaps this article can help: Installation of Ubuntu 16.04 from a USB drive freezes
Pianoman
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Hi Pianoman, I could not enter the stage where the ubuntu logo shows.
I think the linux kernel is not correctly loaded so I cannot use the terminal neither.
Thanks!
– zebang Apr 05 '20 at 13:36