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I have an envy x360 and on windows everything works fine but on ubuntu the bluetooth audio starts skipping after a few minutes of listening. here's an output of lspci | grep Network

 Network controller: Realtek Semiconductor Co., Ltd. RTL8822BE 802.11a/b/g/n/ac WiFi adapter
Sarthak Dhonchak
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  • I am afraid this can be fixed only by switching Wi-Fi to 5 GHz. – Pilot6 Nov 17 '20 at 19:50
  • I'll try that, with a hostspot on my phone. I unfortunately have a router that only supports 2.4 ghz, is there any reason for that though? – Sarthak Dhonchak Nov 17 '20 at 20:48
  • which media player you are using ? if vlc. please try a different media player like :- firefox, chrome, parole media player . I am using wifi at same time and it's working.. – jak bin Feb 06 '24 at 05:37

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I also tried a lot of solutions, many of which were listed in this post, but none of them worked. Finally the answer as a comment to this question helped out - with or without the other solutions - the 2.4 GHz Wi-Fi was causing the problem.

Turning it off and listening to music from spotify offline was no longer choppy, using a 5 GHz Wi-Fi hotspot was OK, so now I've switched to a wired connection. I was going to be upgrading my router to a 5 GHz one anyway...

A possible explanation might be that the bluetooth and Wifi share the same antenna. The bug that seems to be causing this - link. It is explained there that a fix for it would be released in pulseaudio 12. The version that ships with ubuntu 18.04 is Version: 1:11.1-1ubuntu7.11. I tried manually upgrading that to version 12 (per this post) and I succeeded (Version: 1:12.2-9~bionic1), but that did not stop the stuttering for me.

P.S. Using an HP Probook 440 G7, Ubuntu 18.04

pockata
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